Author Topic: Website Down  (Read 600 times)

Offline MattFan

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Website Down
« on: May 06, 2016, 14:12:57 PM »
Usually I wait these things out but www.olivia.pw has been returning offline status every time I check for the last three days. I've checked it on http://www.downforeveryoneorjustme.com/olivia.pw just to make sure. I can get to it's cPanel, so I know it's at least technically still there. Help?
Olivia | Matt | Phoebe

Offline Rupi

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Re: Website Down
« Reply #1 on: May 06, 2016, 23:40:10 PM »
It seems that your domain is not pointed to our nameservers: ns1.stars.bz and ns2.stars.bz
It's currently pointed to:
beau.ns.cloudflare.com
edna.ns.cloudflare.com

Once you change NS back to ours, it should be picked by us and comes live.
Do your best and forget the rest!

Offline MattFan

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Re: Website Down
« Reply #2 on: May 06, 2016, 23:57:03 PM »
Does cloudflare not work with Stars.bz anymore?
Olivia | Matt | Phoebe

Offline Rupi

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Re: Website Down
« Reply #3 on: May 07, 2016, 00:08:00 AM »
It does, make sure you have A record for your domain pointing to 109.201.134.18
and as per our announcement by email couple days back, you will have to point it to: 131.153.37.3 on Sunday. We will update you once the move is complete.
Do your best and forget the rest!

Offline MattFan

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Re: Website Down
« Reply #4 on: May 07, 2016, 00:15:32 AM »
Ah, I got an email but it didn't say anything about a new IP address so that must be the issue. Alright, I'll wait until the move's finished before re-enabling CloudFlare. Thanks for clearing that up. :)
Olivia | Matt | Phoebe

Offline Rupi

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Re: Website Down
« Reply #5 on: May 07, 2016, 00:23:54 AM »
Ip was not disclosed in our welcome email, but would be in our migration email to be sent out tomorrow. I have however created a topic and pinned it for here with ip and other info needed initially.
Do your best and forget the rest!